What questions do you have?
We know you want to carefully make the right decisions for your new or new-to-you automobile. That’s why we’re ready to answer questions you may have about the best solution for you and your car. Browse our frequently asked questions below, or fill out the form on this page.
WHY USE PAINT PROTECTION FILM?
Modern automotive paints are actually thinner than they used to be, making it even more imperative that you protect vulnerable areas of your car. Front bumpers, hoods, side mirrors, door handle cavities, door edges, rocker panels, and rear fender panels are particularly good spots for applying clear bra, but of course, it can be applied virtually anywhere on your vehicle upon request.
WHAT DO I NEED TO DO AFTER APPLICATION?
One of the benefits of using paint protection film is that it’s maintenance free; once our technicians apply it, there’s nothing more that needs to be done. You can wash and wax your car normally and as frequently as you’d like without fear of washing marks or swirl marks affecting its appearance.
WILL PAINT PROTECTION FILM CHANGE THE COLOR OF MY CAR?
A good clear bra is a virtually invisible urethane film that is both stain and fade resistant. It won’t impact the color of your car. That being said, note that inferior quality products may turn yellow over time.
CAN PAINT PROTECTION FILM BE REMOVED?
Yes. Our trained professionals can remove paint protection film without damaging your car.
ARE THERE DIFFERENT VARIETIES OF PAINT PROTECTION FILM?
Yes – and believe it or not, different brands require different training and application techniques. At Exclusive Detail, we are factory trained and certified in the premium brands we use (including XPEL ULTIMATE™, 3M™ Scotchgard, and SunTek®).
HOW DOES PAINT PROTECTION FILM “HEAL ITSELF?”
The self-healing technology describes clear bra’s ability to heal itself when washing marks, swirl marks, or other light scratches are introduced into the surface of the film. Keep in mind that the topcoat does have a self-healing limit and can’t mend itself after sustaining serious damage, such as from rock chips or chemical etching. Still, paint protection film does offer a significant layer of protection against more benign, everyday threats.
What is automotive window tint?
Automotive window tint is a semi-transparent plastic film applied to the inside of a vehicle’s windows. This film is tinted with dyes, metals, or nano-ceramic particles that reject or reduce visible light, UV rays, infrared radiation, solar energy, and glare. Some films, commonly known as “safety films,” contain several layers of plastic and can prevent glass from shattering from an accident or vandalism.
Why should I have my windows tinted?
Because of its UV blocking properties, window tint protects your own skin, as well as your interior materials, from damage. Several 3M™ films are recommended by the Skin Cancer foundation as effective UV protectants. In addition, high-performing films can reject up to 97 percent of infrared radiation, which means they can nearly eliminate heat buildup in your car.
Are there disadvantages to tinting my windows?
If the film used is too dark, it can greatly reduce your visibility, especially at night. Low-quality or incorrectly installed film can become a safety hazard by bubbling, peeling, cracking, or turning purple over time, thereby reducing your visibility.
How is window tint installed?
A trained professional should install window film in a clean environment with little air movement. At our shop, every window pattern is precision cut from a computer program to match the specific year, make, and model of your car.
What can go wrong with a window tint installation?
- Glass can be scratched.
If the film is cut on your car’s window, the knife can etch the glass itself. We mitigate this problem by cutting our film on a plotter from pre-defined templates in our film-cutting computer program.
- Film can be scratched.
The film can be damaged during installation if incorrect tools are used or the correct tools are used incorrectly. Window films have liners that protect the film during heat formation, but if too much pressure is applied, the film can be scratched. Our trained professional installers know how to avoid such damage.
- Bubbles, light gaps, and other installation errors can occur.
When window tint is installed incorrectly, various errors can be introduced, such as the failure to remove small pockets of air from the film or to prevent gaps between the film and the edge of the glass. These problems can be avoided by choosing trained, experienced professionals to tint your windows.
What do I need to do to maintain my tinted windows?
First, don’t roll down or clean the inside of your windows for three to four days after the film has been applied. And never use ammonia-based window cleaners on tinted windows.
Are there laws regarding window tinting?
Each state has its own rules and regulations regarding window tint. In North Carolina, the legal limit for car windows is 35 percent VLT (Visible Light Transmission); if you go any darker, your car will fail inspection, and you may get a ticket.
On trucks and SUVs, windows other than front seats and windshield can be tinted darker than 35 percent. For vehicles registered in South Carolina, the same general rules apply, except that the VLT limit for car windows is 27 percent.
Am I allowed to tint my windshield?
North Carolina statute G.S. 20-127 (b) states “The windshield of the vehicle may be tinted only along the top of the windshield and the tinting may not extend more than five inches below the top of the windshield or below the AS1 line of the windshield, whichever measurement is longer. Provided, however, an untinted clear film which does not obstruct vision but which reduces or eliminates ultraviolet radiation from entering a vehicle may be applied to the windshield.”
What color can I tint my windows?
Most films are varying shades of charcoal, but in accordance with North Carolina law, you may choose any color except shades of red, as long as the film reflects less than 20 percent of light.
Can I have the protection of window film without having to have dark windows?
Yes. We carry products that offer exceptional protection for your skin and interior materials, as well as heat reduction, without darkening your windows. We also carry films in lighter shades. The 35 percent limit offers flexibility with your shaded color.
Will I be able to remove the window tint later if I want to?
Yes. The film can be removed, but a trained professional should do it carefully. If it is done incorrectly, your vehicle’s glass can be damaged, resulting in an unsuccessful removal. After window film is removed, new film can be applied or the windows can be left bare.
Are window films warrantied?
All of the window films that we carry come with lifetime manufacturer warranties, which cover rare material defects. Our films are guaranteed never to fade, turn purple, or bubble. We also guarantee our installations; we will fix any installation errors at any time for no cost.
How often should I have my car detailed?
How often you bring your car in for detailing is an individual choice. Under normal circumstances, we recommend that our clients come in for an Exclusive Exterior Detail once or twice a year to keep their automobile looking as sharp as possible for as long as possible.
Do I need an appointment to have my car detailed?
Yes. Please call or email using our contact form to schedule an appointment for your service.
Is it okay to wait while my car is being detailed?
The length of time required to do a thorough job makes it impractical to wait. Please arrange for transportation or use the Lynx Blue Line – the Woodlawn Station is a short walk away.
What is Opti-Coat Pro?
Opti-Coat Pro is a ceramic clear coating that provides resistance to light scratches and protection for all factory paint and exterior surfaces. Opti-Coat Pro is more than 100 times thicker than your typical wax coating and won’t wash away or break down over time. Our technicians are trained to apply Opti-Coat Pro as part of your detail package.
What is paint correction?
Some vehicles have paint damage that requires more than just a simple polish to fix, and that’s why we offer paint correction as a separate detailing service. Subpar polishes can sometimes fill deep scratches and swirls but to make sure they are truly removed, we use premium products and dedicate the time required to do the job correctly.