You Love Your Car. So Will We.
At Exclusive Detail in Charlotte, NC, we understand our customers, and more specifically, the connection that our customers have with their fine automobiles. It’s meaningful. It’s important. It’s something the local car wash guy or detailer doesn’t even think about. But we do. That’s why people who are serious about their cars come to us. We deliver serious car care. That means top-of-the-line products, technicians, and service. That means doing so much more than just making a car look and smell good. We deliver powerful, long-term solutions to people who want only the very best for their car. If they wanted anything less, they’d take it somewhere else.
The Customer Satisfaction Business.
Brian Brown wasn’t very far along into his detailing career when he realized that the business was filled with employees who viewed car detailing as a transient position, and business owners who were more concerned with the number of cars they served than the quality of their actual service. As a result, there was a large population of dissatisfied car owners who simply couldn’t find the premium detailing services they were looking for. Brian recognized that void and decided to fill it.
More than 20 years later, Brian is still filling that same niche by delivering premium car care services to the automobile owners who won’t accept anything less. His long-term, relationship-based approach has turned him into a trusted resource and sounding board for his clients. His years of experience and commitment to new technologies and products has made him one of the foremost industry voices in the Southeast.
All in all, car enthusiasts come to Brian and his team because they know he’s someone who can satisfy their sophisticated requirements, and he’s someone they can trust — there’s really no greater compliment than that.